Concierge medicine -- one patient's story

One evening last October, Dan Mansfield (not his real name) found himself in need of a doctor. Driving home from work, he was suddenly struck with abdominal pain so excruciating he had to pull off the road. What was wrong? He felt completely well earlier that day. Appendicitis? Gallstone? And who could he call for help at this hour? Every doctor's office in town was closed for the weekend.

Having joined the Baskin Clinic a couple months ago, Dan never dreamed he would need to contact a doctor so soon - let alone at this hour. He picked up his cellphone and dialed the number on the business card in his wallet.

   To his surprise, Dr. Baskin picked up the phone.

Dan answered Dr. Baskin's questions and received an immediate diagnosis - probable kidney stone. Shortly after getting settled in the emergency room, Dr. Baskin arrived to coordinate his admission to the hospital and arrange for specialist consultation. The next morning Dan left the hospital, scheduled for stone removal later that weekend. He was back at work on Monday.

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